What happens if the package is damaged?
We go to great lengths to ensure that these treasures are delivered in perfect conditions. Our success rate rivals that of the New England Patriots, but no matter how careful we are and how many fragile stickers we put on, some delivery services can't help but manhandle boxes. If your BroBasket is one of the rare ones that gets damaged on its way to you, you must notify us within 48 hours of receipt. (844) 446-2443 #2. We want you and the recipient to be stoked so we will do everything we can to make it right.